About ISO 20121

What is ISO 20121 (the Event Sustainability Management System)?

ISO 20121 is an international standard that provides the most economically, environmentally, and socially efficient and sustainable ways for MICE events and management system of an organization. This certification provides the world’s best problem-solving methods in the field of sustainable events and is designed to secure sustainability by settling economic, environmental, and social issues faced by related businesses at all stages. 

Development History of the Certification

ISO 20121 was developed by a committee composed of those experts in the MICE event industry all around the world and leaders in the field of sustainability, and has been in effect since June 15th, 2012. 

Acquisition of ISO 20121 Certification 

The certification can be introduced to the organizers of MICE, event venues, agencies, service businesses and DMO & Convention Bureaus. This ISO has been drafted to help organizations improve the sustainability of their event-related activities and management system. 

ISO 20121 Standard Requirements

Achievement of SDGs (Sustainable Development Goals) through MICE events

Establishment of sustainable operating systerms and performance evaluation

Build effective system of Management regulations and operating guidelines essential for the event sustainability management.

Establishment of sustainable supply chain management and MICE ecosystem

Secure sustainability and stability of MICE industry - conference facilities, PCO, hotels, DMC, etc. 

Consideration sustainability criteria in the process of selecting partners and hosting venues 

Safe and Sustainable MICE city with the international standard certification

Protect the natural environment and minimize damage to the ecosystem

Secure communication channels with customers and stakeholders of more diverse classes

More caring and involving in major social issues such as humanity, environment, and energy

Secure financial stability through sustainable collaboration with local MICE partners and stakeholders


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